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Curriculum Vitae

Contact:
 

28 Lambert Street

Washington, NJ 07882

 

E-mail: chris@vitalos.us

Phone: +1-908-652-3594

Chris Vitalos | Solution Manager
Professional Summary

• Proven record in re-engineering computer solutions across telecom and finance sectors, uplifting applications from native towards virtualized and cloud-native deployments. (20+ years)
• Pursuing career growth in machine learning, AI, and data science. (1+ years)
• Expert in engaging customers for requirement definition and translating them into functional requirements, effectively assigning software development tasks. (7+ years)
• Accountable for software product licensing, deployment services scoping, and scope control. (7+ years)
• Skilled in direct and matrix management of project managers and technologists. (10+ years)

Achievements

• Developed web sites and natural language processing based business analytics applications for small non profit environmental groups.
• Implemented an agile, DevOps strategy to upgrade a virtualized application to a containerized deployment, meeting unique customer requirements.
• Transitioned a standalone prepaid wireless system to a redundant node setup, achieving a 99.9% SLA and reducing customer call center tickets.
• Improved requirements management processes, reducing the time between customer requirement submission and budgetary offer presentation by 125%.

Core Competencies​

Strategic Technology Planning • Network Architecture and Planning • Predictive Capacity Planning • Application Development and Testing • System Testing and Performance Tuning • Project Scope and Planning • Budgeting and Cost Control • Project and Resource Management • Vendor and Customer Relationship Management

Technical Competencies​

Machine Learning • Deep Learning • Artificial Intelligence • Data Analytics • Data Modeling and Visualization • 5G Standalone Core technologies • 4G LTE core networks • OpenStack • OpenShift • IMS • VoIP • PTT

Programming Languages

Python with Machine Learning libraries ∙ NodeJS ∙ HTML ∙ CSS ∙ Javascript

Work Experience
Founder at East Coast IT Solutions

​January 2021 - Present

 

Provide cutting-edge IT and technology solutions to small non-profits and community organizations. I empower these under-resourced groups, enabling them to flourish and excel in their respective missions.

Expertise encompasses business and data analytics, full-stack web development, and project management. These services are tailored to meet the specific needs of each client, ensuring optimal outcomes.

For a deeper insight into the innovative solutions I create and the value they bring, I in
vite you to visit my personal blog at https://blog.vitalos.us.I provide cutting-edge IT and technology solutions to small non-profits and community organizations. I empower these under-resourced groups, enabling them to flourish and excel in their respective missions. My expertise encompasses business and data analytics, full-stack web development, and project management. These services are tailored to meet the specific needs of each client, ensuring optimal outcomes. For a deeper insight into the innovative solutions I create and the value they bring, I invite you to visit my personal blog at https://blog.vitalos.us.

Skills: Web Development · Machine Learning · Natural Language Processing (NLP) · Project Management · Software Development

Solutions Manager at Ericsson North America

​May 2016 - Present

 

Provide pre- and post-sales technical and project management support, and solution architecture to deploy telecommunications software and hardware to Tier 1 and 2 telecommunications service providers in the United States.Provide pre- and post-sales technical and project management support, and solution architecture to deploy telecommunications software and hardware to Tier 1 and 2 telecommunications service providers in the United States.

Skills: Program Management · Data Science · Test Automation · Internet Security · Software as a Service (SaaS) · Data Visualization · Data Analytics · Agile & Waterfall Methodologies · Data Analysis · Cybersecurity · Cloud Computing · Requirements Analysis · Agile Methodologies · Software Quality Assurance · Vendor Management · Communication · Problem Solving · Wireless · LTE · IMS · Voice over IP (VoIP) · PTT · Integration

 

Lead Business Manager, Messaging at Nokia Networks 

​September 2012 - April 2016

 

Provide pre and post sales technical and project management support for deploying telecommunications software and hardware to Tier 1 and 2 telecommunications service providers in the United States.Provide pre and post sales technical and project management support for deploying telecommunications software and hardware to Tier 1 and 2 telecommunications service providers in the United States.

Skills: Program Management · Amazon Web Services (AWS) · Agile & Waterfall Methodologies · Project Management · Communication · Problem Solving · Wireless · LTE · IMS · SMSC · SMPP · MMS

Solutions Engineering Manager at Nokia Networks

​May 2011 - August 2012

Principle Staff Systems Engineer at Motorola Solutions, Inc. 

​August 2005 - May 2011

 

Provide system integration services for deploying telecommunications software and hardware to Tier 1 and 2 telecommunications service providers in the United States.Provide system integration services for deploying telecommunications software and hardware to Tier 1 and 2 telecommunications service providers in the United States.

Skills: Problem Solving · Wireless · LTE · NGN · IMS · VoIP · PTT · SMSC · SMPP · MMS · Integration · Troubleshooting

Director, SS7/IN Engineering at bcgi (Boston Communications Group Inc.) 

​December 2000 - August 2005

 

Managed a staff of technologists to support operations of a real time prepaid billing SaaS solution to Tier 1 and 2 wireless service providers in North America.Managed a staff of technologists to support operations of a real time prepaid billing SaaS solution to Tier 1 and 2 wireless service providers in North America.

Skills: Program Management · Resource Management · Software Quality Assurance · Communication · Problem Solving · Wireless · Prepaid · Integration · Troubleshooting · Signaling System 7 (SS7)

Manager, Software Test and Labs at Sevis Systems 

​December 2000 - August 2005

 

Managed a staff of software quality engineers to ensure software releases met customer requirements via functional and performance testing.Managed a staff of software quality engineers to ensure software releases met customer requirements via functional and performance testing.

Skills: Program Management · Software Project Management · Resource Management · Software Development · Software Quality Assurance · Problem Solving · IP · Integration · Troubleshooting · Signaling System 7 (SS7)

Education
National Technological University

1997 - 1998

 

Studied toward Master of Science (M.S.) degree in Computer Engineering​

 

University of Pittsburgh

​1987 - 1990

 

Awarded Bachelor of Science (B.S.) degree in Electrical Engineering Technology

Christopher Vitalos University of Pittsburgh Bachelors of Science Electrical Engineering Technology
Professional Certifications
Project Management Professional (PMP) from Project Management Institute (PMI)​

Valid from January 2016 until January 2025

 

Credential ID: ​1892582

Christopher Vitalos Project Management Institute Project Management Professional PMP Certfication
Machine Learning Fundamental Level 2023 from Ericsson

​Issued July 2023 (no expiration)

Ericsson BCSS Machine Learning Fundamental Level 2023 Certification Chris Vitalos
Advanced Natural Language Processing (NLP) with Python: Foundations from LinkedIn Learning

​Issued June 2023 (no expiration)

Christopher Vitalos LinkedIn Learning: Advanced Natural Language Processing with Python for Machine Learning
Machine Learning with Python: Foundations from LinkedIn Learning

​Issued June 2023 (no expiration)

Christopher Vitalos LinkedIn Learning: Machine Learning with Python.jpg
2023 MANA Cloud Software & Services: Security Critical Skill from Ericsson

​Issued June 2023 (no expiration)

Ericsson 2023 MANA Cloud Software & Services: Security Critical Skill Certification
2023 MANA Cloud Software & Services: Cloud Native / Infrastructure + HCP Critical Skill from Ericsson

​Issued July 2023 (no expiration)

Ericsson 2023 MANA Cloud Software & Services: Cloud Native / Infrastructure Hyperscaler Critical Ski
Project+ from CompTIA

​Issued October 2009 (no expiration)

 

Credential ID: COMP001020022721

Network+ from CompTIA

​Issued September 2010 (no expiration)

 

Credential ID: COMP001020022721

Security+ from CompTIA

​Issued December 2010 (no expiration)

 

Credential ID: COMP001020022721

Patent Filings
Mobile Access Terminal Security Function

Application Filed to USPTO on March 14th, 2007

View Patent Application online

Volunteer Experience
Community Volunteer, New Jersey Highlands Coalition

January 2021 to Present

 

Engage residents regarding environmental topics pertaining to local public parks within Warren County NJ.

Chairman of the Board, Washington Borough NJ Board of Adjustments

January 2013 to September 2018

 

Provide leadership to quasi judicial body that adjudicates appeals of zoning cases.

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